Who this policy applies to
This privacy policy applies to Cockburn Cloud, a registered business name operated by The Trustee for Stibbs Sentinel Wealth Trust, ABN 89 592 787 720.
Contact: privacy@cockburncloud.com.au
What information is collected
Cockburn Cloud may collect information you provide through the website, contact form, email, phone, or project discussions. This may include:
- your name, business name, email address, and phone number;
- details about your website, hosting, email, domain, DNS, or support issue;
- information you choose to include in an enquiry or message;
- project, package, budget, source, or page context passed through enquiry links;
- basic website security and technical information, such as spam-check data, referrer details, and form metadata.
How information is used
Information is used to:
- respond to enquiries;
- understand what service or support you may need;
- prepare quotes, project notes, or follow-up communication;
- provide website, hosting, business email, migration, support, or technical services;
- maintain website security and reduce spam or misuse;
- keep basic business records.
When information may be shared
Cockburn Cloud does not sell or trade personal information. Information may be shared only where reasonably needed to operate the business or provide services, such as with:
- website hosting, email, form, security, or infrastructure providers;
- professional advisers where required for business, accounting, or legal purposes;
- service providers involved in delivering work you have requested;
- authorities where required by law.
Website security and spam protection
The contact form uses Cloudflare Turnstile to help reduce spam and automated misuse. Cloudflare may process technical information as part of that verification process.
The website may also collect limited technical information such as browser details, referrer information, and interaction metadata needed for security, diagnostics, and enquiry handling.
Storage and security
Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system can be guaranteed as completely secure, but information is handled with practical safeguards appropriate to the business.
Access, correction, and deletion
You can contact Cockburn Cloud to ask what personal information is held about you, request a correction, or ask for information to be deleted where reasonable and legally possible.
Send requests to privacy@cockburncloud.com.au.
Retention
Information is kept only for as long as reasonably needed for enquiry handling, project delivery, support, business administration, record keeping, legal, or security purposes.
Updates to this policy
This policy may be updated from time to time if business processes, website tools, or legal requirements change. The latest version will be published on this page.
Last updated: May 2026.
Questions or concerns
For questions about this policy or how your information is handled, contact privacy@cockburncloud.com.au.